Telecommunications Service Agreement Generator
Create comprehensive telecommunications and internet service agreements
1
2
3
4
Step 1: Service Provider & Customer Information
Telecommunications Service Provider
Provider Company Name
*
Provider Type
*
Select Type
Incumbent Local Exchange Carrier (ILEC)
Competitive Local Exchange Carrier (CLEC)
Wireless Carrier
Cable Provider
Satellite Provider
Fiber Optic Provider
Internet Service Provider (ISP)
VoIP Service Provider
Mobile Virtual Network Operator (MVNO)
Cloud Communications Provider
Provider Address
*
Phone Number
*
Email Address
FCC Authorization Number
State Operating Authority
Service Coverage Area
Network Infrastructure
Customer Information
Customer Name
*
Customer Type
*
Select Type
Residential Customer
Small Business
Enterprise Business
Government Agency
Educational Institution
Healthcare Provider
Nonprofit Organization
Telecommunications Carrier
Wholesale Customer
Service Address
*
Billing Address (if different)
Phone Number
*
Email Address
*
Account Number
Federal Tax ID (Business)
Authorized Contact Person
Credit Information
Step 2: Service Types & Technical Specifications
Service Types & Features
Services Requested
Voice/Telephone Service
Internet/Data Service
Video/Cable TV Service
Wireless/Mobile Service
Cloud Communications
Managed IT Services
Security Services
Internet Speed Required
Select Speed
25 Mbps Down / 3 Mbps Up
50 Mbps Down / 10 Mbps Up
100 Mbps Down / 20 Mbps Up
200 Mbps Down / 50 Mbps Up
500 Mbps Down / 100 Mbps Up
1 Gbps Symmetrical
10 Gbps Symmetrical
Custom Bandwidth
Connection Type
Select Type
Fiber Optic
Cable Modem
DSL
T1 Line
Dedicated Ethernet
Fixed Wireless
Satellite
MPLS
Voice Service Features
Call Forwarding
Voicemail
Caller ID
Call Waiting
Conference Calling
Auto Attendant
Equipment Requirements
Number of Phone Lines
Number of Mobile Lines
Special Requirements
Service Level Requirements
Service Reliability Target
Select Target
99.0% Uptime
99.5% Uptime
99.9% Uptime
99.95% Uptime
99.99% Uptime
Custom SLA
Trouble Response Time
Select Time
4 Hours
8 Hours (Next Business Day)
24 Hours
48 Hours
Best Effort
Priority Support Level
Select Level
Standard Support
Priority Support
Premium Support (24/7)
Enterprise Support
White Glove Service
Maintenance Window Preferences
Performance Monitoring
Step 3: Pricing Structure & Contract Terms
Service Pricing
Pricing Model
Select Model
Flat Rate Monthly
Usage-Based Billing
Tiered Pricing
Enterprise Custom Rates
Volume Discount Pricing
Committed Use Discount
Monthly Service Rate ($)
Service Rate Breakdown
Installation Fee ($)
Activation Fee ($)
Security Deposit ($)
Equipment Deposit ($)
Additional Charges & Fees
Usage-Based Charges
Discounts & Incentives
Contract Terms & Billing
Contract Term
Select Term
Month-to-Month
12 Months
24 Months
36 Months
60 Months
Custom Term
Auto-Renewal Terms
Select Option
No Auto-Renewal
Month-to-Month After Term
Same Term Auto-Renewal
Custom Renewal Terms
Billing Cycle
Select Cycle
Monthly
Quarterly
Annual
Custom Billing
Payment Terms
Select Terms
Net 15 Days
Net 30 Days
Payment in Advance
Automatic Payment
Accepted Payment Methods
ACH/Bank Transfer
Credit/Debit Card
Check
Wire Transfer
Late Payment Fees
Reconnection Fee ($)
Early Termination Fees
Step 4: Legal Terms & Service Conditions
Service Level Agreements
Service Availability Commitment
Performance Standards
Service Level Credits
Trouble Reporting & Resolution
Usage Policies & Restrictions
Acceptable Use Policy
Data Usage Limits & Fair Use
Network Management Practices
Privacy & Data Protection
Law Enforcement Cooperation
Liability & Legal Provisions
Limitation of Liability
Service Disclaimers
Intellectual Property Rights
Indemnification
Regulatory Compliance
Service Modification Rights
Dispute Resolution
Force Majeure
Additional Terms & Conditions
Previous
Next
Generate Telecommunications Agreement