How to Screen Tenants Effectively: A Landlord's Guide to Finding Reliable Renters
Finding the Right Tenants: A Comprehensive Screening Guide
Effective tenant screening is perhaps the most important skill for successful property management. Good tenants pay on time, take care of your property, and create fewer management headaches. This guide will walk you through creating a thorough, legal screening process to identify reliable renters.
Creating a Standardized Application Process
Start with a well-designed application process that collects comprehensive information while complying with fair housing laws.
Essential Application Components
- Personal identification - Full legal name, date of birth, Social Security number, phone number, email
- Rental history - Current and previous addresses (2-3 previous residences), landlord contact information, reason for leaving, rental amount
- Employment information - Current employer, position, length of employment, income, supervisor contact information
- Financial information - Monthly income, additional income sources, recurring financial obligations
- References - Personal and professional references (non-family members)
- Emergency contacts - People to contact in case of emergency
- Vehicle information - Make, model, year, license plate number
- Pet information - Type, breed, age, weight (if pets are allowed)
- Lifestyle questions - Smoking habits, typical visitors, work schedule, hobbies that might affect neighbors
Application Fee Considerations
Charging an application fee (typically $25-50) helps cover screening costs and ensures applicants are serious. However:
- Check local laws as some jurisdictions limit application fees
- Clearly disclose the fee and what it covers
- Consider waiving fees for veterans or other special circumstances
- Use online payment options to simplify the process
Verification Procedures
Never rely solely on what applicants tell you. Verification is the core of effective screening.
Income Verification
Most landlords require monthly income of at least 3x the monthly rent. Verify using:
- Recent pay stubs (last 2-3 months)
- Employment verification letter on company letterhead
- Tax returns or W-2 forms for self-employed applicants
- Bank statements showing regular deposits
- Award letters for government benefits or retirement income
Rental History Verification
Contact current and previous landlords to ask:
- Rent payment history (on-time payments vs. late payments)
- Lease violation history
- Property care and cleanliness
- Noise complaints or neighbor issues
- Pet-related problems (if applicable)
- Security deposit return history
- Whether they would rent to this person again
Pro tip: Always call the landlord from two residences ago as well as the current landlord. Current landlords might provide positive references just to get rid of problematic tenants.
Credit Check
A credit report reveals financial responsibility patterns. Look for:
- Credit score (many landlords set minimum thresholds)
- Payment history on other obligations
- Outstanding debts and credit utilization
- Collection accounts, especially utility collections
- Bankruptcy history
- Overall debt-to-income ratio
Use a tenant screening service that complies with the Fair Credit Reporting Act (FCRA) requirements.
Background Check
A criminal background check can identify potential safety concerns:
- Criminal convictions history
- Sex offender registry status
- Eviction records
However, be aware that some jurisdictions have "ban the box" laws limiting how criminal history can be used in housing decisions.
Fair Housing Compliance
Discrimination in tenant screening is illegal under federal and state fair housing laws. Protect yourself by:
Creating Objective Screening Criteria
- Document your screening criteria in writing before reviewing applications
- Apply the same standards to all applicants
- Focus on behavior and financial responsibility, not personal characteristics
- Keep records of all applications and reasons for acceptance/rejection
Avoiding Discriminatory Practices
Fair housing laws prohibit discrimination based on:
- Race or color
- National origin
- Religion
- Sex (including gender identity and sexual orientation)
- Familial status (families with children)
- Disability
- Additional protected classes in many states and localities
Never make statements like "not suitable for children" or "perfect for a young professional" in your listings.
Accommodating Disabilities
Be prepared to provide reasonable accommodations for applicants with disabilities, which may include:
- Modifying no-pet policies for service/support animals
- Considering alternative qualification methods if disability affects income
- Allowing reasonable physical modifications to the property
Making the Final Decision
After collecting and verifying all information, evaluate applications using your predetermined criteria:
Approval Factors
- Sufficient income (typically 3x monthly rent)
- Clean eviction history
- Positive landlord references
- Acceptable credit history relative to your criteria
- No disqualifying criminal history
- Complete and honest application
Adverse Action Notices
If you deny an application based on information in a consumer report (credit or background check), the FCRA requires you to provide an "adverse action notice" that includes:
- Notice that adverse action was taken based on information in the consumer report
- Name, address, and phone number of the consumer reporting agency
- Statement that the agency didn't make the decision and can't explain it
- Notice of the applicant's right to dispute the accuracy of information and get a free report
Implementing Your Screening Process
Once you've established your screening criteria and procedures, document them in your residential lease agreement application process. Many landlords also create a tenant selection policy that they provide to all applicants.
Remember that while thorough screening takes time upfront, it saves significant headaches and expenses down the road. The cost of evicting a problem tenant far exceeds the cost of comprehensive screening.
For property-specific qualification standards, consider using our Tenant Rental Application template, which includes comprehensive screening criteria tailored to your property type and location.