General Service Agreement

The service provider

Is the service provider a business or an individual?

Service Provider's full legal name

For a business, use its registered name, including "LLC" or "Inc." if it has one.

Street address

City

State

ZIP code

Email optional

Used for written notices under the agreement.

Phone optional

The client

Is the client a business or an individual?

Client's full legal name

For a business, use its registered name, including "LLC" or "Inc." if it has one.

Street address

City

State

ZIP code

Email optional

Used for written notices under the agreement.

Phone optional

The services

What services will the service provider perform?

Describe the work in plain terms, one item per line. For example, "Set up a home Wi-Fi network and two laptops" or "Weekly one-hour math tutoring for a ninth-grade student."

Anything that is specifically not included? optional

For example, "Printer repairs and support outside business hours."

Anything the client must provide or do? optional

For example, "Clear the work area before each visit" or "Provide login access to the office network."

Where will the services be performed?

Schedule

Is this a single job or ongoing services?

Start date

Completion or end date optional

For a single job, the date the work should be finished. For ongoing services, the date the agreement ends. Leave blank if there is no set date.

Key dates or milestones optional

One per line, for example "Equipment ordered by October 9" or "Final event plan approved by October 16."

When will the work usually be done? optional

For example, "weekdays between 8 a.m. and 5 p.m." or "Tuesday and Thursday afternoons."

How many days' written notice must either side give to end the agreement early?

Price and payment

How will the service provider be paid?

Amount

The hourly rate, the flat fee, or the price per unit, depending on your answer above.

When will the service provider send invoices?

How many days does the client have to pay each invoice?

Enter 0 if payment is due on receipt.

Accepted payment methods

Bank transfer

Check

Credit or debit card

Cash

Payment app

Late payment fee optional

Materials and changes

How are materials and supplies for the job handled?

Parts, supplies, software licenses, or other items used up in or left behind by the work. Tools and equipment are covered separately.

If the client asks for added work, how will it be priced?

Quality, insurance, and cancellations

Will the service provider fix faulty work for free for a period after it is done?

Yes No

Does the service provider carry general liability insurance?

Yes No

How many hours' notice must the client give to cancel or reschedule a scheduled visit, session, or appointment?

Fee for a late cancellation optional

Leave blank if there is no fee.

Should the service provider keep the client's information private?

Yes No

Useful when the provider will see personal, financial, or business records.

Final terms

Anything else both sides agreed to? optional

Which state's law should govern this agreement?

Usually the state where the services are performed or where the service provider is based.

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The service provider

The client

The services

Schedule

Price and payment

Materials and changes

Quality, insurance, and cancellations

Final terms

Review your answers

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