Support & generation policy

A document that fails to generate is not unlocked and costs nothing extra.

If your membership payment went through but you cannot get a usable file, contact support with your order reference — we will help you regenerate or recover your download, or refund under the Refund Policy’s technical-failure rule.

We guarantee you receive the generated files you paid for (PDF and DOCX). We do not guarantee legal results or enforceability in court.

Contact support at leasecraft.net@gmail.com. We aim to respond within 2 business days.

For complex situations, unusual terms, or disputes, consult a licensed attorney.