Support & generation policy

If your document fails to generate correctly, you will not be charged.

If payment succeeds but your files are not available, contact support with your order reference — we will help you regenerate or recover your download.

We guarantee you receive the generated files you paid for (PDF, DOCX, and package components). We do not guarantee legal results or enforceability in court.

For complex situations, unusual terms, or disputes, consult a licensed attorney.